Services

Direct Deposit & Withdrawal Information

PROCTOR CREDIT UNION

ROUTING #291975384

Direct deposits into your account or direct withdrawals from your account require two sets of numbers:

• PCU’s nine-digit routing (ABA) number – 291975384
• Your Member account number

It is important to provide your Member account number correctly. Deposits and payments could be delayed or returned due to incorrect account information. Please use your Member account number as it appears on your membership card (not ATM/Debit Card) or the full account number on the bottom of your checks.

Overdraft Practices

Overdraft Transfers

If funds are not available in your checking account for a transaction, an automatic transfer of available funds from your primary savings (or other designated account) will occur in the exact amount needed. If a transfer is needed, the funds may be held in the savings--making those funds unavailable for other transactions--until the transaction posts to your checking account. You can also request Overdraft Transfers into checking from club accounts. If funds are not available in your accounts, the transaction will be declined. To prevent this from happening, consider the following overdraft options: Courtesy Pay and Overdraft Protection loan.

Courtesy Pay

Opt-in to use PCU’s Courtesy Pay overdraft service. Courtesy Pay provides you with overdraft services on everyday ATM/Debit card transactions. This service allows items that would normally decline due to non-sufficient funds to approve and clear your account.

If you decide to Opt-In:

• The credit union will cover your everyday ATM and/or Debit card transactions up to your overdraft limit (ATM and POS limits will apply and fees are included in the overdraft limit)
• There is no fee to opt-in to Courtesy Pay. You will only be charged an overdraft fee if your account is overdrawn
• An overdraft fee is assessed each time Courtesy Pay allows a transaction when non-sufficient funds are available
• Courtesy Pay service may be available for checking accounts opened at least 60 days or more.
  Click here for more information

If you decide not to Opt-In:

• The credit union will not cover your everyday ATM/Debit card transactions when there are non-sufficient funds in your account, resulting in a declined transaction.

Overdraft Protection Loan

Overdraft Protection loans are a revolving line of credit attached to your checking account.* This loan will automatically transfer funds to your checking, up to your available credit limit, when the balance drops below zero. Funds are available when you need it, so you avoid declined transactions, returned checks and unnecessary fees.

• There are no monthly service or transfer fees
• Monthly payments are due only when there is a loan balance
• Only pay interest on what you advance

^*Approval subject to credit check

^*Rates are determined by Credit Score and current PCU rates. Rates can change annually on revolving accounts

Credit Cards

PCU offers Consumer and Business Credit Cards through our partner Elan Financial Services. To learn more about card options, terms & conditions, or to apply online, go to https://creditcardlearnmore.com/11t3/index?ecdma-lc=14454&ecid=OTHE_25940 . If you need additional assistance, call or visit either PCU office.

The creditor and issuer of these cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc., and Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Visa Gift Cards

Visa Gift Cards are a simple choice for everyday use. Available in values of $10 to $1000 with a wide selection of card artwork, gift cards allow the user to purchase online or in-person.* Gift cards make a perfect gift for holidays, birthdays, and graduations. Purchase gift cards at either PCU location for a small fee and enjoy the ease of use and convenience of gift-giving.

^*Visa gift cards cannot be used for ATM withdrawals, P2P money transfers, international merchants, or for some merchants with larger pre-authorizations. See CUMONEY Visa Gift Card Cardholder Agreement for additional information.

Scams, Fraud and ATM/Debit Cards

Fraudsters have sophisticated ways to con consumers out of their hard-earned money. Legitimate companies, including PCU, will never call, text or email to ask for your personal information,including ATM/Debit card number. If you believe you have been scammed, please call us immediately. Working together, we can safeguard your account at PCU. To protect your identity and financial security, never give the following information when solicited:

• Personal information including name, social security number, date of birth, address, email address, driver’s license
• Online banking logon credentials, Member account number, balances, or ATM/Debit card number
• FOR LOST OR COMPROMISED ATM/DEBIT CARDS, call PCU during open business hours. After-hours call 1-833-337-6075

To become “crime smart,” explore the FBI’s page on Scams and Safety or check out the FBI’s main website.

Check Orders

Call us or stop by either office to order personal checks provided by Main Street Inc. New design options include PCU’s custom logo, our School Spirit check supporting Proctor Public Schools (includes the PPS logo) or a variety of unique designs--all for one low price. All check designs available in 90 count packages; limited selection available in 36 count. For business members, please call either office to discuss check options to meet your needs.

Incoming Wire Instructions

Wire Transfer Reminders:

• Incoming wire fee is $10 (see Current Fees)
• Wires must be received by 4 pm CT for same day posting
• Call Us with any questions

TruStage Insurance

Do you have questions about the complimentary Accidental Death & Dismemberment Insurance policy offered to PCU members? Are you interested in Auto, Life, Health, or additional AD&D insurance? Visit TruStage Insurance at trustage.com or call 1-855-612-7910.

Love My Credit Union Rewards

Love My Credit Union Rewards is a program for credit union members to receive exclusive benefits and discounts from trusted partners. Partners may include T-Mobile, TurboTax, H&R Block, TruStage Insurance, Spectrum Mobile and more. Visit the Love My Credit Union Rewards site today.